The facility management and maintenance market is rapidly adopting new and advanced technologies. The progress drives the industry further and brings positive forecasts. By 2023 the sector is estimated to register a CAGR of over 12%. This improvement couldn’t be achieved without a surge in smart technologies such as cloud computing and the internet of things (IoT).
Forecasts demonstrate that facility maintenance companies should bring more attention to sustainable and self-maintaining equipment and focus on improving workforce management. It’s only a few details to keep in mind, to add up, we collected five crucial trends that will dominate the sector in 2020.
Facility management and maintenance: current trends and future perspectives
1. Cost-effective solutions
Every business aims to save as many resources as possible and at the same time, deliver an impeccable service, although it can be tricky. Facility maintenance companies are pressured to save costs and still provide quality service, but it’s not that simple when you have to manage a large team of technicians and field service engineers.
To avoid compensating by cutting budgeting on human resources, companies turn to business operation automation, for instance, using field service management software. Cloud-based SaaS solutions increase workforce productivity by reducing manual work. Manual work such as registering data on paper or Excel sheet often result in mistakes, miscommunication, and delays. By implementing advanced FSM software, businesses can avoid common interferences, and expedite operation flow.
2. Automated buildings
Smart buildings and automated households are growing their popularity. The market is predicted to reach $35.3 billion by 2020, while in 2012 it accounted only for $4.8 billion. The main target of smart buildings is to ensure efficiency and sustainability for its owners and tenants. That is why facility maintenance companies should focus on installing self-repairing equipment and sensor systems that can detect changes in environmental conditions.
The trend also requires full automation and remote control, which can be achieved by installing control systems operated on the cloud or based on IoT-connected devices.
3. Internet of things integration
The third trend comes naturally as for all devices and systems to function, there has to be a central control system. Facility management technology trends estimate an increased integration with smart devices that can be navigated using the internet. For instance, in our previous article, we mentioned smart thermostats that can detect changes in temperature and humidity levels and automatically adjust to them.
It’s one of many use cases of how IoT could benefit the field service facility management sector. Other examples of IoT integration include anything from common appliances to maintenance and security systems.
Many people are threatened when they hear about robots taking on jobs, but robotics technology could significantly benefit the industry. There are already plenty of robotics utilization examples, for instance, electronic vacuum cleaners, self-cleaning windows, or drones to scan a facility and detect issues.
When robotized devices and systems are combined with technologies like artificial intelligence, they can ensure a more thorough and personalized service. At the same time, machine learning helps with disaster prevention and management. Sensors can detect even the slightest changes in the environment to foresee leakages, poor installations, and so on.
The technology is meant to increase service productivity, save costs and time. So, facility management companies wouldn’t have to devote that much human power.
5. Integrated properties
Facility maintenance operations are closely related to HVAC and plumbing sectors. They used to operate separately, but in today’s market, it becomes inevitable to get all these services under one provider.
Combining a broad scope of services allows companies to offer more versatile and inclusive solutions and bring better customer satisfaction. It eliminates the need for customers to switch between providers, which significantly increase building management efficiency and service quality.
Tasker for facility management and maintenance companies
Your progress begins with empowering your workforce. Tasker developed a solution that helps field service companies to get closer to modernization and simplify their business operations.
We provide a comprehensive service to manage your workforce, record tasks, and performance, keep track of reports and balances. Are you curious about how FSM software can boost your business operations? Check your article about field service management software benefits for field business.